Thank you for shopping with KEZIA BLISS. We truly appreciate your support and strive to provide high-quality, handcrafted products with care and intention.
All Sales Are Final
Due to the nature of our personal care and handmade products-including soaps, lotions, body washes, body sprays, and candles- we do not accep returns or exchanges. This is for the safety and hygine of all our customers.
Damaged or Defective Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with the following:
We will gladly offer a replacement or refund
in the event of a verified error or damage caused during shipping
Exceptions ( If Applicable)
We reserve the right to assess each case
individually and may make exceptions at our
discretion. However, we do not issue refunds
due to:
Personal dislike of fragrance
Allergic reactions (ingredients are listed clearly on all product pages and labels)
Packages marked as "delivered" by the carrier but not received ( please contact your local usps or delivery carrier)
Shipping Issues
Once your package is in the hands of the carrier, we are not responsible for delays, losses or stolen packages. We recommend using a secure delivery address.
Need Help?
Email us at keziablissllc@gmail.com with any concerns, and we'll do our best to resolve the issue quickly and kindly.
