Indulge your skin with the luxurious feel of Velvet Coast Body Lotion. This creamy, non-greasy formula melts into your skin, leaving it incredibly soft and smooth, like a touch of velvet. Enriched with natural butters and oils, it delivers deep, lasting hydration and a soothing touch. This lotion is designed to be a moment of pure comfort, leaving your skin feeling supple and renewed.
VELVET COAST BODY LOTION
Thank you for shopping with KEZIA BLISS. We truly appreciate your support and strive to provide high-quality, handcrafted products with care and intention.
All Sales Are Final
Due to the nature of our personal care and handmade products-including soaps, lotions, body washes, body sprays, and candles- we do not accep returns or exchanges. This is for the safety and hygine of all our customers.
Damaged or Defective Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with the following:
Your order infor
A description of the issue
Clear photos of the item(s) and packaging
We will gladly offer a replacement or refund
in the event of a verified error or damage caused during shipping
Exceptions ( If Applicable)
We reserve the right to assess each case
individually and may make exceptions at our
discretion. However, we do not issue refunds
due to:
Personal dislike of fragrance
Allergic reactions (ingredients are listed clearly on all product pages and labels)
Packages marked as "delivered" by the carrier but not received ( please contact your local usps or delivery carrier)
Shipping Issues
Once your package is in the hands of the carrier, we are not responsible for delays, losses or stolen packages. We recommend using a secure delivery address.
Need Help?
Email us at keziablissllc@gmail.com with any concerns, and we'll do our best to resolve the issue quickly and kindly.
All orders are processed within 3-5 business days for standard shipping and 2-3 business days
for priority shipping( excluding weekends and holidays).
During peak times, sales, or holidays, processing may take sightly longer.
Shipping cost are calculated at checkout.
Domestic Shipping Only
At this time, we only ship within the United States. We are working on expanding to international
shipping in the future!
Tracking Your Order
Once your order has shipped, a tracking number will be sent to you. Please allow 24-48 hours for the tracking information to update.
Lost Or Stolen Packages
We are not responsible for packages that are lost or marked as " delivered" by carrier but not received. Please contact the carrier directly to file a claim. If your package was damaged or severely delayed, contact us with your order info and photos so we can assist.
Warm Weather Shipping (for Body Butters, Lotions, and Candles)
During warmer months, some items like lotions and candles may soften or melt during transit. We recommend bringing package inside promptly upon delivery. This does not affect product quality.
Secure Packaging
We use secure packaging to ensure your items arrive safely
Questions?
If you have any concerns or questions about your order, email us at keziablissllc@gmail.com and we'll be happy to help.